The first thing to do is log in to your account:

- On the left hand side you will see a menu labelled Devices & Profiles

- Click on this to reveal the three options My Profiles, My Devices and Tap logs.  Select My Devices

You will now see the devices (wristbands, cards and key fobs) that have been registered to your account.  If you haven’t given your devices a name it might be a good idea to give them a nickname by pressing the relevant button under the device list.  Something like “My Medical Card” or “Sophie’s Pink Wristband”.  It just helps to keep track of them.

In the column Profile you will see the Profile Name allocated to that particular device.  If there is nothing in the box then no profile has been assigned to that device.  Pick the device you want to assign a profile to and press the Assign to Profile button.

A new screen pops up.  If you have already made a medical profile then just press the drop down list that currently says A New Profile – Create below.  If you already have made a profile this will be listed in the drop down menu

Once selected just press the GO button on the right and your profile has been attached to your device.

To test all is working OK why not sign in to your account and then return to the home page (by pressing the Tap2Tag logo in the top left).  In the Enter device code here box, enter the code on your device and press Look Up.  This should show your full medical profile that you have set up on your account and assigned to your device.